Terms & Conditions
1. CANCELLATION POLICY
If you wish to cancel or change your appointment, you may do so directly by scrolling down to the bottom of your booking confirmation email and clicking on the green “Change/Cancel Appointment” button.
Please note that there is a 48-hour cancellation policy due to waitlists and room bookings. Should you wish to change or cancel your appointment within 48 hours of the session, there is a 100% cancellation charge of the session fee.
As hypnotherapy sessions require the full allotted time, late arrivals (more than 15 minutes after the scheduled start time of the session) will be deemed as No-Show by the client and will be charged 100% of the session fee.
During the booking process, we are required to ask you for personal information. This information includes name, address, email address and telephone number.
We will use the information you provide to us in order to:
(i) process your booking and any additional services requested through us
(ii) verify financial transactions
(iii) investigate and resolve any problems with any services supplied to you
(iv) if you have given your consent, we may also occasionally use the data to send you information and offers which may be of interest to you. You have the right to opt out at any time.
2. DATA PROTECTION
The information you give us in connection with your booking is held securely on our computer booking system and dealt with in accordance with the Data Protection Act. By providing us with this information, you are deemed to accept this and that we have your consent.
3. LIMITS OF SERVICES AND ASSUMPTION OF RISKS
Therapy sessions carry both benefits and risks. Therapy sessions can significantly reduce the amount of distress someone is feeling, improve relationships, and/or resolve other specific issues. However, these improvements and any ‘cures’ cannot be guaranteed for any conditions due to the many variables that affect these therapy sessions.
During the therapy session, experiencing uncomfortable feelings, physical unease, and discussing unpleasant situations, memories and/or aspects of your life are considered part of the therapy session and are thus considered risks of the session.
After the session, there is typically an integration period during which uncomfortable feelings may still be felt, and/or physical discomfort and unease may occur (this may include fatigue, headaches, aches, and feeling emotionally sensitive). These are also considered risks of the therapy session. The integration period typically lasts for up to 2 days after the session. Full integration can be expected 7-11 days after the session date.
4. CONFIDENTIALITY AGREEMENT
All information and content related to the before, during and after therapy sessions will be kept 100% anonymous and confidential with no reference to your first, last or first and last name together. Should your name (first, last or both together) or any references that will determine or distinguish you as the client being referred to, your written consent will be required.
5. PRIOR TO YOUR SESSION
Please avoid the following before your session:
o any coffee or strong caffeinated drinks within 2 hours of the start of the session.
o if you have high anxiety, please don’t drink coffee or any caffeinated drinks before the session.
o drinking alcohol within 12 hours of the session.
o any mind-altering drugs (natural and synthetic) within 12 hours of the session.
o all hallucinogenic 4 days before the session.